Important Links
News and Event
DISCOMs Tariff Order for FY 2017-18 (FINAL) 28.03.2017
Tariff Notification & Open Access notification for FY 2017-18
RECRUITMENT FOR THE POST OF CHIEF VIGILANCE OFFICER (CONTRACTUAL)
The rejoinders to the objections received on ARR application
Nesco Open Access FY-2017-18
Nesco Public Notice FY-2017-18
Nesco ARR FY-2017-18
Weekly Planned Shutdown Programme with duration of Nesco Utility
OERC Distributions ( Conditions of supply) code, 2004
OERC ( Licensees Standards of Performance ) Regulation-2004
Ease of Doing Business - New Service Connection
Internal notification for the post of Chief Operating Officer(COO)
Differential pension of Engineers
Reply to additional queries on ARR 2016-17"
NESCO_ARR_Application_2016-17 & Open Access Charges Application for FY-2016-17
Odisha State Energy Conservation Awards 2015
Open Access Charges FY15 16
Tariff order FY 15 16
Reply to Additional Queries by OERC ARR 15-16
NESCO Open Access Charges for FY 2015-16
CASE No. 62 of 2014 PUBLIC NOTICE
Nesco Cyclone Impact & restoration Process
Application for Open Access Charges FY 2014-15
A No 154 OF 14 DFR 1537 OF 14 NESCO VS OERC Ors RST APPEAL
Tariff Orders Publication of Retail Supply Tariff Notification For FY 2014-15
The last date of submission of Tender documents for following Tenders under NESCO are hereby extended
Guaranteed Standards & Overall Performance
Reply to Queries raised by OERC on ARR for FY15
NESCO FILING 2014-15 (ARR)
List of Banks for Online Payment through Net Banking
Nesco Amnesty Scheme 2013 Voluntary Disclosure Form
Tariff notification and the Final RST Order for FY 2013-14.
Rejoinders to the Objection ARR FY 2013-14
Queries to NESCO ARR FY 2013-14"
The Public notice along with the ARR and Tariff Applications for FY 2013-14
Performance of Electricity Distribution Companies In Odisha During 2011-12 Based On The Data Furnished Through Affidavit
Appellate Jurisdiction Appeal No. OF 2012
In the Appellate Tribunal for Electricity at New Delhi Appellate Jurisdiction Appeal No.Of 2012
In the Appellate Tribunal for Electricity at New Delhi Appellate Jurisdiction
Case no 48 of 2012 Take or pay For Nesc
Open Access Charges Applicable w.e.f. 13.07.12
Filling of Application of Open Access Charges for FY 2012-13 case no. 25_2012
Retail supply tariff for FY 2012-13 W.e.f. 1.4.12
Nesco ARR 2012-13
Guarenteed and Overall Standrads of Performance for the FY 2010-11
FAQ
This section provides answers to many questions asked by customers. The questions are as follows
Who is an Electricity Consumer and who is supplier of power to him?
How do I get a new connection/ initial power supply?
How can I get a temporary connection?
What do I do if there is no response of supplier with regard to new connection?
How much length of service line, I am to pay for?
What shall I do towards additions and alterations of my installation?
What is the procedure of enhancement of connected load or contract demand?
Who will do electrical installations in my premises?
What amount do I have to pay for new connection?
How do I install a meter?
How much meter rent am I supposed to pay?
What happens if my meter becomes defective?
Who will take meter reading and how?
How much do I have to pay when I have no meter or have a defective meter?
When should I receive my bill?
Where do I pay my bill?
When and how do I pay my bill?
What are the rebates/ penalties payable by me?
How can I avail payment by installments?
What happens if I do not receive a bill?
Am I required to pay even if my bill is incorrect?
Who will address complaints regarding non-receipt of my bill or discrepancy in my bill?
What is my action for a disputed bill?
Who will solve billing dispute, when and how?
What information should my bill contain?
When do I get disconnected and what are the reasons for getting disconnection? What are the periods of advance notice before disconnection?
Can the licensee enter my premises?
How do I get reconnected and what is the reconnection charges?
What is reclassification of consumer?
Whom should I contact if there is fear of safety in my electrical installations?
What happens if the power supply or fuse fails?
Am I entitled to notice for a power cut?
What is the maximum period of scheduled power cut?
What is the declared voltage I am entitled to?
What is the allowed variation in voltage?
What do I do if my voltage is low?
How is the agreement between the supplier and consumer terminated?
How will I know about tariff /revision of tariff?
What charges other than charges for energy consumption do I have to pay the utility?
What kind of information am I entitled to?
How is the tariff decided?
What is an open public hearing?
How do I participate in the public hearing?
How do I initiate proceedings against the licensee in the Commission?
How will I find out about the decisions of the Commission?
Where can I appeal against decisions of OERC?
How can I redress my grievances with the license?
Why is my bill so high?
An electronic meter has replaced my old electromechanical meter. How will it have an effect on my bills?
What are the useful electricity tips?
How to avoid electrical accidents?
How a consumer may help us to serve him better.